Web Maturity Step 3

 

Welcome to your Survey Step 3

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1. Our customers regularly utilize our web site as an portal to communicate with us and find useful information to help them run their business.
2. Customers are willing to provide ongoing feedback related to our products and services through our website.
3. We monitor customer visits to our sites and capture information from them relative to what they found that was of value. We formulate action plans using this information to drive customer loyalty and retention.
4. We have a segment of our customers targeted for growth to whom we provide unique access and valuable information.
5. When customers browse the Internet for potential new suppliers - we are positioned well on major search engines for the keywords related to our products and services.