Web Maturity Survey

Step 1

Provide existing and
potential customers
with easy access to
information normally
transferred by hard
copy, phone, fax

Step 2

Active solicitation
of customers with
unmet needs that
you have a solution for

Step 3

Proactive understanding
of customers business
and ways your organization
can maximize value for them

Step 4

Active collaboration with
customers to understand
their customers and join
t development of value
accretive products and services

Step 5

Collaboration with customers
on market dynamics and joint
development and implementation
of strategic activities using
the power of the Internet